Refund policy

Return Policy (30 Days)

We offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

To be eligible, items must be unused, in the same condition as received, and in the original packaging. Proof of purchase is required.

Return Shipping

Customers are responsible for return shipping costs.

How to Start a Return

To request a return, contact us at contact@ephyli.com. Returns sent without prior approval will not be accepted.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 10 business days.

Non-Returnable Items

Sale items, gift cards, and certain personal or customized products are not eligible for return.